Helene Quinones is the Director of Sales & marketing here at Kendal-Crosslands Communities. There’s a lot of responsibility and moving parts in managing a team and the needs of four communities- Kendal at Longwood, Crosslands, Coniston and Cartmel- and Helene makes it look easy.
Experience to Help Build a Great Team
Helene started with Kendal~Crosslands Communities in October 2016. Prior to this, Helene was the Regional Director of Sales for Vantage Point Retirement Living, where she had the responsibility of managing multiple communities in three states. Helene has worked in Senior Living for more than 20 years, in a variety of positions, ranging from Program Director in an acute in-patient rehabilitation unit in a hospital to managing aides in a home health care and hospice agency, to director of sales for a local retirement community. She holds a Bachelor of Arts in Communications and a minor in Marketing from York College of Pennsylvania.
She brings her experience into play to help uncover problems and come up with creative solutions to help her team be successful while helping everyone grow in the process. “Changing the way we do things isn’t always easy, but we’re finding new ways to connect with people, and it’s exciting to see that take shape and be successful,” she noted recently.
Getting to Know Helene
Helene has 23-year-old twin daughters, who are now out living on their own. She has been married to her husband, Pedro, for 31 years and they are both enjoying their newfound empty nest. “Our goal when the kids moved out was to try one new experience every month. (that’s on hold with Covid) We are however, enjoying our alone time and having fun all over again.” Helene and Pedro still have their 13-year-old Boston Terrier named Gracie at home, who is still going strong as keeps the house feeling cozy like home, even without the kids.
“Over the past few years, our team has really come together. We’ve designed new brochures, redone the website, and added more video and digital marketing tools into the mix. I love seeing the success we’re having even in challenging times, and how everyone pulls together- not only our team, but the Residents and the whole community, whenever something happens. That spirit of community really makes Kendal-Crosslands special,” Helene said.
Aunt Joanie’s Christmas Egg Casserole:
This recipe was given to my mother from my aunt Joanne. My mother started making it back when we were kids growing up. Every time I make this during the holiday season, it brings back warm memories of those times and my aunt and family as we gathered for the holidays. I make some substitutions to make it healthier. Those are noted in Parentheses. My family looks forward to this every Christmas morning.
8 eggs (you can use egg whites in place of some of the eggs)
2 Cups Milk (Skim, 1% or 2% vs whole milk)
½ tsp. dry mustard
1 tsp. salt
½ tsp. pepper
4 drops of Tabasco or more to taste
3 Cups Sharp Cheese (2% Sharp Cheese)
2 packages of Bob Evans sausage in the tube
Bread with crusts cut off (I like Martin’s Whole Wheat Potato Bread)
Cook your sausage in a skillet breaking it up into pieces until it looks like cooked ground beef. Drain and put aside.
Take a greased 13 x 9 Pyrex pan and layer the bottom with the bread cutting off the crusts, covering the entire area. Spread the eggs, then sausage and cheese and repeat with a second layer.
Make this the day before so it can sit overnight.
Bake at 325 degrees uncovered for 40 minutes
Maybe this too will become a new tradition in your family. Enjoy!