Lindsay EidsonLindsay Eidson has been promoted to Construction Manager at Kendal Crosslands Communities. She has been working at Kendal-Crosslands since 2022 when she started as Assistant Director of Facilities, but her extensive experience in Operations and Property Management makes her a perfect fit for her new position.


Lindsay got her undergraduate degree in marketing management and worked for QVC for over 17 years in Operations Management. “I got the opportunity to help with many things at QVC, including working with on-air talent and celebrities- I’ve helped them all, including some that could be rather challenging,” she said. She has terrific people skills and the experience to ensure everyone meets their needs here at Kendal-Crosslands Communities after that stressful job.


When the pandemic hit, operations at QVC changed, so Lindsay began to use her project and operations management skills in both residential and commercial property management in Wilmington. She hoped to find something less in the city and closer to home and was excited to join Kendal~Crosslands as Assistant Director of Facilities in 2022.  Lindsay had a big portfolio- helping manage the maintenance, grounds, and transportation teams. Now, as Construction Manager, she’ll be helping every new resident through the renovation process as they make preferences and changes to their new homes before moving in.


The Renovation Process at Kendal~Crosslands  

Soon after selecting your new home with your sales counselor, you will be scheduled for your renovations meeting. At this meeting, you’ll meet with Lindsay and tour your new home room by room to determine if there are any changes you would like to make.  

Kendal Crosslands Communities provides standard upgrades as part of the renovation process, such as recessed lighting throughout the home, stackable washers and dryers, and quartz countertops.  Many new residents request some additional changes that can come with an additional charge, such as opening up the kitchen in some of our floor plans. If you open the kitchen, you can select new cabinets, countertops, and fixtures, creating an entirely new space that reflects your preferences.

Come Prepared

Before meeting with Lindsay, it’s important to study the floor plan of your new home here at Kendal~Crosslands Communities and try to visualize where your furniture will go and how you will live in your new space. This will help ensure that things such as cable TV and electrical outlets are in the best location for day-to-day functionality. Many people moving in want a home office, so outlet locations are important.  Likewise, if you charge a device near your bed or need a CPAP machine, you should consider these items.

“One of the challenges many people have is where to place their furniture and what will work in their new home. Taking measurements and laying out a floor plan in advance can be really helpful. You almost have to imagine yourself walking through the door and figuring out what goes where to work with your lifestyle. Where does the mail go? Where do you charge your phone? Little things like this can help you make the choices to make your house a home.” Lindsay added.


Everyone is different, but if you have an idea of what you need, it will be much easier for all that work to be done during construction. Giving that information to Lindsay when you do the initial walkthrough of your new home will make her job easier and make sure you are happier with the end result.

Floor Plans and Closets

Lindsay has much experience in construction and renovations herself- she and her husband share a historic home from 1725. “We’ve done a series of renovations and improvements to our home over the last 20 years, so I’ve become familiar with the process. I try to ensure the new residents are supported and heard during the transition and feel at home.”  Lindsay knows that trends change over time, and while some people like things as is, others want a lot more customization to suit their needs in their new home. 

Small changes can be made to the floorplan in some select homes, such as eliminating a wall between the den and living room to open up the room. Some add built-in bookshelves for storage, and some have altered built-ins to add desk space. While many things are possible, Lindsay can help you with some ideas, it’s really up to you to come to the meeting with an idea of what you want to see in your new home. Also, be sure to remember that all renovations are made within community guidelines.


As homes turn over at Kendal at Longwood and Crosslands, we update the HVAC systems to be more energy-efficient. Many homes get a new heat pump with a programmable thermostat or more efficient, smaller electric baseboard systems.  These upgrades help keep utility bills low and increase comfort.  We’re also upgrading recessed lighting using LEDs to add energy efficiency and additional insulation around the fixtures to prevent drafts.

Timing is Everything

Lindsay and her team have 90 days to complete your renovations so you can move in on your scheduled contract date.  We want to work with you to ensure your home is comfortable when you walk through the door.

Lindsay looks forward to working with you during this process, and we are excited about you joining the family of Kendal~Crosslands Communities.  “I’m really enjoying working with the residents and getting to know them,” Lindsay said. “The journey is to make it feel like home from the start.”